Privacy Policy

Effective Date: May 23, 2025

At https://alphasurge.innfo.store, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, use our services, or make a purchase.

1. Information We Collect
We may collect the following types of information:

a. Personal Information:

Full name

Email address

Mailing/billing address

Phone number

Payment information (processed securely by trusted third-party providers)

Order history

b. Non-Personal Information:

Browser type and version

Device information

IP address

Time zone

Site usage data (pages visited, time spent, clicks)

c. Cookies and Tracking:
We use cookies and similar tracking technologies to personalize your experience, analyze traffic, and improve website performance.

2. How We Use Your Information
Your information is used for the following purposes:

To process and fulfill your orders

To provide customer support and service

To send transactional emails (such as order confirmations and shipping updates)

To send newsletters or promotional offers (only if you have opted in)

To enhance our website’s functionality and user experience

To protect against fraudulent or unauthorized activity

3. Sharing of Information
We do not sell or rent your personal data. Your information is shared only with trusted third parties (such as payment processors, shipping providers, and analytics services) when necessary to provide our services. These partners are bound by confidentiality agreements.

4. Security of Your Information
We use industry-standard security measures, including:

SSL encryption on all transactions

Secure server infrastructure

Restricted access to personal data by authorized staff only

Regular malware scans and vulnerability assessments

5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined here or as required by law.

6. Your Rights
You have the right to:

Access or update your personal information

Request deletion of your personal data

Opt out of marketing communications

File a complaint with your local data protection authority

To exercise these rights, please contact us at: support@alphasurge.innfo.store

7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those third-party websites.

8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version with the current Effective Date will always be available on this page.